Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service crew is taught to easily deal with all our shared hosting users’ queries and advice demands. Via our ticket system, you are able to share your issue and a support crew fellow member will, no doubt go back to to you within maximum sixty minutes. In reality, practice proves that the typical reply time frame is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever necessary. Our staff of technicians will undoubtedly be online for you 24x7x365 to reply to all your issues and to eliminate any issue you might have. You can post a help support ticket from the Web Hosting - Promoter Host Hosting Control Panel or send us a message any time. In addition, on business days, you can easily give us a call or take advantage of the online chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Web Hosting - Promoter Host’s Control Panel provides a complete knowledge base that’s built into all sections. In each area, you’ll find a Help control key that will load for you a list of step–by–step guides on how to employ a selected option or complete a certain action. In addition, we have prepared short training training videos to enable you to get a better idea of the Control Panel’s interface.