1 hour ticket response
We are specialized in supplying a fast and adequate answer to every customer support ticket posted by a user. Our qualified client care staff representatives will examine your problem and will offer you the best solution. We offer a 1–hour response time guarantee for all client support tickets. In reality, our average client support ticket response time has proven to be twenty minutes.
A Premium Help Desk Service
Each member of our help desk staff has many years of experience in the shared hosting field and the vast majority of them have been with us for at least 5 years. They are all prepared to respond to all your inquiries in the most competent way possible.
An Intuitive Help Center
In the Hosting Control Panel you’ll find an easy–to–browse Help section where you can get quick tips on how you can use our hosting services. You can get the answers to your queries in the F.A.Q. section, find more suggestions in the web hosting account management articles or check our educational video tutorials.